Terms & Conditions 

Terms & Conditions for Earthbound Nutrition with Diana

At Earthbound Nutrition with Diana, we really care about our clients' time and want to provide excellent service. We understand that sometimes things come up, and plans need to change. So, we have made a policy to make sure things go smoothly and everyone is treated with respect.

Booking and Payment: When you book an appointment, we ask you to pay the full fee upfront. This is like a promise that you're committed to coming for the session. It helps secure a special time just for you.

Changing or Cancelling: You're welcome to change or cancel your appointment, but please let us know at least 24 hours before your scheduled time. If you do, we'll either transfer your payment to the new appointment or refund it. However, if you fail to give us 24 hours' notice, your payment won't be refunded.

Not Showing Up: If you can't make it to your appointment and didn't tell us beforehand, the payment won't be refundable.

Special Situations: We get that emergencies happen. If something unexpected comes up, let us know, and we'll see how we can help on a case-by-case basis.

Payment Terms: All consultation payments are collected at the time of booking. These payments cover the consultation time only and do not include any nutritional supplements. All prices displayed on this website are in Australian dollars. Payments made through this website, including via the booking link, are processed using Halaxy. If you encounter any issues with this payment method, please email us at ebnutrition.diana@gmail.com to explore alternative options.

Refund Policy: If you need to cancel or reschedule your appointment, we kindly request at least 24 hours notice. Failure to provide sufficient notice will result in the retention of 100% of your consultation fee. If you miss your appointment without notice, 100% of your consultation fee will be retained. We understand that unforeseen circumstances may arise, and in extreme cases, our clinic may waive these refund policy terms at our discretion. 

 Privacy and Confidentiality: We respect client privacy and confidentiality, strictly utilising personal information for clinical nutrition services and refraining from sharing it with third parties without consent, except when legally mandated.

Ethical & Code of Conduct: We adhere to the code of conduct, policies, and protocols set by the Australian Association and Register of Practicing Nutritionists (AARPN), staying within the boundaries of our expertise. We are devoted to upholding the highest levels of professionalism and ethical behaviour.

Content Disclaimer: The information provided on this website covers topics related to nutrition, diet, recipes, and lifestyle interventions. It is intended for educational, entertainment, and personal interest purposes only. We post content after thorough research to ensure accuracy to the best of our knowledge and ability. However, we do not assume responsibility for how you choose to use this information.

Please be aware that the information on this website and our social media platforms is not intended to replace professional care, diagnose, or treat any condition. We support you in making educated choices about the information you interact with.

It is important to consult your primary health practitioner before changing your diet, lifestyle, or starting supplementation. 

Modification of Terms: We retain the authority to modify or update these Terms and Conditions without prior notice, and clients are advised to periodically review the terms for any changes.

Intellectual Property Policy: All content on our website and social media platforms, including our business name, logo, and brand marks, are protected by copyright and are the exclusive property of Earthbound Nutrition With Diana. You agree not to reproduce, print, copy, modify, or create derivative works of any content on our website or social media platforms, nor use it in a way that competes with, defames, or harms our business.

Prescriptions: It is crucial for a client to provide accurate and complete information about their medical history, dietary habits, and any relevant conditions. Additionally, indicating any intolerances, allergies, or adverse reactions is essential. Active participation in the treatment plan, adherence to dietary recommendations, and timely communication about any concerns or changes in health status are critical for successful results.

If you experience an unexpected reaction to a recommended nutritional supplement/dietary advice, stop using it and contact us as soon as possible. If symptoms are severe, get medical help immediately by calling 000 for emergency medical services. 

Please notify us of any changes in your health status, such as new medications or pregnancy, immediately.

Testimonials: All reviews and testimonials posted on our website and social media platforms are based on client feedback. It's important to understand that these experiences may not necessarily reflect the outcomes you will achieve.

For queries or complaints about our Terms and Conditions , please contact:

Diana Mayoma

ebnutrition.diana@gmail.com  

By booking an appointment with Earthbound Nutrition with Diana, you're saying you understand and agree to follow these rules. 

Thanks for your understanding and working together with us. We're excited to be part of your journey to better health and nutrition!